Privacy policy

Last updated: August 12, 2025

This Privacy Policy describes how IMC Employee Store (the "Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from imcemployee.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

The IMC Employee Store is operated by Monday Merch B.V. ("we", "us", or "our"), the seller of record and the controller for your Personal Data. For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies").

Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

Also see the section Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to process payments, fulfill orders, manage accounts, arrange for shipping, and facilitate returns/exchanges.

  • Security and Fraud Prevention. We use your information to detect, investigate or act on possible fraudulent, illegal, or malicious activity.

  • Communicating with You and Service Improvement. We use your personal information to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see: https://www.shopify.com/legal/cookies.

We use Cookies to:

  • Power and improve our Site and Services.

  • Remember your actions and preferences.

  • Run analytics and understand user interaction.

  • Enable service providers to tailor services, products, and advertising.

Our website also recognizes the Global Privacy Control (GPC) signal. If you notify us of your preference through GPC, we will treat it as a valid opt-out request for sharing/targeted advertising.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy.

This may include: vendors and service providers, affiliates, business partners, and in connection with legal obligations or transactions such as mergers.

We disclose the following categories of information: identifiers, contact details, commercial information, usage data, and geolocation data.

We do not process sensitive personal data about you.

Third Party Websites and Links

Our Site may provide links to websites operated by third parties. If you follow these links, review their privacy and security policies. We are not responsible for their practices.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children.

Security and Retention of Your Information

We cannot guarantee “perfect security.” Any information you send may not be secure in transit.

Retention depends on purpose:

  • Account management: up to 3 years after last interaction.

  • Order fulfillment: shipment details up to 3 years.

  • Invoicing/financial records: 7–10 years (or longer if legally required).

After retention, data is deleted or anonymized.

Your Rights

Depending on your location, you may have rights to: access, delete, correct, portability, opt-out of sharing, restrict processing, withdraw consent, appeal, and manage communication preferences.

We may require proof of identity before responding.

Complaints

If you have complaints, contact us (details below). If unresolved, you may escalate to your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your country of residence. We rely on recognized transfer mechanisms such as the EU’s Standard Contractual Clauses.

Contact

If you have questions about this Privacy Policy or want to exercise your rights:

Email: merchstore@mondaymerch.com
Address: Schiedamsedijk 38, Rotterdam, 3011 ED, NL

For the purpose of applicable data protection laws, we are the data controller of your personal information.